Universal American Mortgage Company, LLC Mortgage Complaint

VA mortgage Application, originator, mortgage broker

Universal American Mortgage Company, LLC Mortgage department,

VA mortgage Application, originator, mortgage broker Florida

- and - were in the process of buying a property in -, Florida. The process started around the beginning of -/-/- and lasted until -/-/-. The mortgage company was Universal American Mortgage Company ( UAMC ), and the loan officer that handled the loan was -. The entire process lasted around 4 months. It lasted so long that we needed to provided the same information ( updated ) over, and over again. - was -, she was put on - around -/-/-. She had a - on -/-/- and was put on bed rest as well, she was - weeks -. Her - was going to last until the - which was going to be around -/-/-. Because of her - on -/-/- she was put on bed rest until further noticed from her doctor. Because of the length of the approval process UAMC requested new payments information on -/-/-. UAMC saw different numbers from the ones they saw around -/-/-. - and - informed UAMC ( - ) that - was -, that she was put on - by her employee, and that she had a - on -/-/-. UAMC told us that they were going to disapproved the loan because of - being on -, best rest, and because of that reason she was going to make less money. UAMC told us the only way they will approved the mortgage loan was only if - returned to work, provide proof of she being back to work, and also provide proof of her new payment information. - did n't have other option than cut her bed rest and return to work by the end of -/-/-. -/-/- was forced to returned to work under pain medicine in order to get the loan approval by UAMC.

Universal American Mortgage Company, LLC customer in Florida
Mar 19, 2017

* Source: CFPB Complaint Database

Universal American Mortgage Company, LLC response to complaint:
Closed with explanation

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