Citibank Credit Card Complaint

Billing disputes

Citibank Credit card department,

Billing disputes Illinois

When signing in with customer service representatives over the phone for auto payment they got my bank account wrong .after that because I was out of country and could not manage all accounts I got a late payment on my credit report.i never had any late payments this is affecting my score with bad impact.when I find out this I made a payment immediately but did n't help

Citibank customer in Illinois
Mar 16, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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701 E 60th St N
Sioux Falls ND 57104

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