MOHELA Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer received bad information about my loan

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Received bad information about my loan Ohio

I have - separate loans under consideration ( I 'm opening - separate incidents, - per loan ). Each loan was transferred a number of times, and satisfied with the final lender. The problem is that the original lender is still showing the loan as not satisfied with - of the - major credit reporting agencies.

MOHELA customer in Ohio
Mar 16, 2017

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

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How MOHELA handles Dealing with my lender or servicer complaints

Created with Highcharts 4.2.3MOHELAComplaint HistoryComplaints1/20144/20145/20148/201410/20141/20152/20153/20155/20156/20157/20159/201510/201512/20152/20164/20165/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MOHELADealing with my lender or servicer97.2%2.8%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.1%9.6%0.7%6.3%81.6%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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