Citibank Credit Card Complaint

Billing disputes

Citibank Credit card department,

Billing disputes Tennessee

I took the Citi - - card due to an offer for credit off a flight I was booking. I made the payment for the full amount by phone, received a confirmation # and also a paper statement showing a balance of -. A few days later I started receiving calls from Citi saying my account was over due. I called back and they said the payment had been returned. I attemped to make the payment again and it seemed to go through again. Now a week later the account shows a balance again and another late fee and returned check fee.

Citibank customer in Tennessee
Mar 13, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank
701 E 60th St N
Sioux Falls ND 57104

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