Bank of America Credit Card Complaint

Bank of America Credit card department,

Rewards New York

I Been preferred customers with - - - since -/-/-. i used to have - checking account and - saving account ( - joint account and - personnel ) and - - - - credit card. basically i used - - - for everyday life needs since -/-/-. - of my credit card ending with ( - ) i sing up for a reward programs and i earn lot off point which is equivalent of - $ it took me long way to rich this point ( i spent lot of money and time for it ). but suddenly in last -/-/- .i receive a letter that my account will be closed by the bank decision. all my account was close i did n't have access to none of my account and i been told that i will receive a check for everything ( my money that


i was under the shock trying to figure out why they closed my account after 7 years of banking with - - - ... and i keep calling them to redeem my point to benift from the reward just to use it to pay my - - - credit card. but i feel like it is not fair at all .they use the power to take my reward from me ... but i will stand for my right to get my right back. if they send me a checks for my funds they i had in my checking and saving account they should send me a check for my rewards. and they really - a mess in my life cause i had all my bill set to my - - - and i always had a good credit so they really make a mess in my credit reports because the closed - credit account in the same time they really hurt me bad. since then i been paying my bank - of - - i clear it out ( was payed off completely ) but i steel have a othere - ( - ) trying to finish to pay it all as well. so i really appreciate your help if you could help me to have - send me a check or use it to didactic my credit card balence ( - )