Medical Business Bureau Debt Collection Complaint

Medical False statements or representation attempted to collect wrong amount

Medical Business Bureau Debt collection department,

Medical False statements or representation Attempted to collect wrong amount Illinois

- - hospital mailed a - statement in -/-/- or -/-/- regarding an - visit on -/-/-. The statement did not itemize what the charges were for and since I had already paid several invoices from swedish covenant that were sent right after the - visit, I requested a detailed invoice from -. This was never provided, however the statements continued and so I felt pressure to just submit payment via my health savings debit card. This transaction paid the statement balance in full and the transaction was dated on -/-/- in the amount of $150.00. On -/-/-, my account was sent to a collection agency. I was unaware as no further statements have been received. I only found out about this when I checked my credit score and found this as a derogatory remark against me. As I prepared to dispute this charge, I reviewed the charges submitted to my health care provider -. Not only has - failed to provide myself the requested invoice, they never submitted an invoice to -. For all I know, this charge I paid for was a double billed amount, an over billed amount or something that should be covered by -. I feel the actions taken by - - are in violation with fair credit reporting regulations. In addition, the collection agency has not contacted myself, however through the credit reporting they reflect I have not paid this balance. This amount should have never been sent to a collection agency and possibly should never have been billed.

Medical Business Bureau customer in Illinois
Mar 11, 2017

* Source: CFPB Complaint Database

Medical Business Bureau response to complaint:
Closed with explanation

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