DHI Mortgage Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

DHI Mortgage Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Florida

I have been dealing with DHI mortgage company for over a month to close on a house. I signed all my documents except for ones which contained numbers. I did that because the numbers were wrong. It took them the longest time to get back to me with the numbers and then when they did they were still incorrect. I had to follow up with them on whether everything was handled. Now we are - business days from closing and the want me to resign all initial disclosures because they stated I never signed them. I am extremely frustrated and feel as if they have been highly unorganized and unprofessional. They still had me submitting - up to - weeks ago when I submitted all these items over a month ago. They also have not been good about going over the numbers with me either.

DHI Mortgage customer in Florida
Mar 10, 2017

* Source: CFPB Complaint Database

DHI Mortgage response to complaint:
Closed with explanation

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