Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

A ) I Have been working with Wells Fargo with a Loan Modification since -/-/-. I have request a - Speaker to help me in the process but Wells Fargo have not provide any one to help me in my Native language. A ) I have transfer for one to another different agent ( 8 in Total ) in this process. I have to explain and start all over again. Guaranteed single point of contact : Homeowners are guaranteed a single point of contact as they navigate the system and try to keep their homes - a person or team at the bank who knows the facts of their case, has their paperwork and can get them a decision about


B ) The last documentation I have from Wells Fargo it was printing on -/-/- at Wells fargo Facility. I did received on -/-/-. Wells Fargo send me a letter printing on -/-/- that according California Civil Code & 2923.55 ( f ) Thirty ( 30 ) Days, or more, have passed. This is statement is False. Even today have not pass ( Day of complain ) Thirty ( 30 ) days at all. C ) Right now I am in a Loan Modification with Wells Fargo because my financial situation have been change for good since -/-/-. Wells fargo is violate the California Homeowners Bill of Right : " Restriction on dual track foreclosure : Mortgage servicers are restricted from advancing the foreclosure process if the homeowner is working on securing a loan modification. When a homeowner completes an application for a loan modification, the foreclosure process is essentially paused until the complete application has been fully reviewed ''. On -/-/- I start the training for my new job. I did call Wells Fargo to tell that I have a new job ( Full-Time ) starring on -/-/- and that I have rent one of the rooms in my house. On -/-/- I call Wells Fargo to update my situation ( Financial ) and I request a Loan Modification. -/-/- I call and request a Loan Modification again. -/-/- I Call and request a Loan Modification again. On -/-/- I call and request a Loan Modification again, this time they allow me to start the process. Right now I am in a Loan Modification with Wells Fargo but at the same time I am in Foreclosure active status that is illegal in California.