Synchrony Financial Credit Card Complaint

Delinquent account

Synchrony Financial Credit card department,

Delinquent account Ohio

I made a payment early - via the Walmart Credit Card portal, powered by synchrony bank. I received a confirmation and it appeared that the payment went through. Later that month I received a late notice and called. I was advised that I did not make a payment. I then made - payments - for - and - for - On -/-/- I wnet to the website and had to update my password, it makes me do this every time. I then made my payment for - and received a confirmation. I checked my account and the payment did not come out of my account. I called the call center and was advised that they have been having difficulties with the website but this is the second time this has happed and one of which I was advised that I would be credit reported and later I was advised that I would not be. I do n't feel comfortable making a payment online and I do n't know if I have been credit reported or not.

Synchrony Financial customer in Ohio
Mar 07, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

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