Synchrony Financial Credit Card Complaint

Billing disputes

Synchrony Financial Credit card department,

Billing disputes Illinois

I have a credit card for Walmart through Synchrony Bank - - - - GA. -. The credit limit is only - and is at the limit because I lost my job -/-/2017 and am twice widowed, have no help and have not been able to find a job yet. I still have never been late on a payment until now! Pay due -/-/2017. They have been calling and emailing, which I want stopped is using all minutes on my prepaid phone I need for job search. I only want contact by mail. I talked to a rep today at - ID - I could not understand as from another country and asked if they would reverse just - late fee so I could pay my payment out of my last unemployment check as my payment is normally - but now -, but he said I had to pay the full amount anyway which I can not do, have - in bills coming in and u/e only - wk and last check. I also let him know I have - inter- views this week. I have sent out over - resumes, all I can do!! I asked to talk to a manager, he put me on hold for several minutes and I had to hang up phone running out of minutes.

Synchrony Financial customer in Illinois
Mar 01, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialBilling disputes47.5%42.0%10.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.8%51.5%32.3%6.4%3.9%4.6%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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