Bank of America Credit Card Complaint

Transaction issue

Bank of America Credit card department,

Transaction issue West Virginia

I received a letter from my bank, Bank of America stating that my transactions ( - charges : - of $4100.00 from - on -/-/2016, a - - of $1900.00 from - on -/-/2016 and a - of $500.00 from - on -/-/2016 ) are currently past the time frame to dispute ( 60 days ). Which after some research I found out that I have up to one year from the date of the statement to dispute using claims and defenses. I was charged by these companies for services that were not provided as described. I am very upset the way they are treating me as a customer and not even give me the chance to dispute those. I did a previous complain here CFPB case # - to see if they would at least open and now they sent me this letter so I am asking your help to dispute under claims and defenses thank you.

Bank of America customer in West Virginia
Feb 28, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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