SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

SunTrust Banks, Inc. Bank account or service department,

Checking account Problems caused by my funds being low Maryland

I was charged and overdraft fee on the same day that an item was paid in my account. It has not been 24 hours to rectify the situation. The date the transaction was completed is the same day the overdraft was charged ( -/-/2017 ). I am also using the banks Merchant Service in which I get charged as well. On this type of transaction I was charged $38.00 for them taking out $.00. I received payments on -/-/2017 from Merchant Services ans should not be charged - fees of $38.00 ( Total $76.00 ).

SunTrust Banks, Inc. customer in Maryland
Feb 28, 2017

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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