Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Iowa

I have contacted Freedom Mortgage Corporation on - separate occasions to remove my PMI insurance since we own more than - % of our home. I have submitted a written request to Freedom Mortgage to remove it. They then requested an appraisal, which I also submitted. However, since I did not use one of their vendors for the appraisal they denied my request. They are now contacting me to try and barrow me more money because they have an " updated '' value of our home. All I want is my PMI removed. The customer service has been terrible. Purchase price of home was $160000.00, principal as of -/-/2016 was $130000.00. We are still getting charged PMI.