ERC Debt Collection Complaint

Cont'd attempts collect debt not owed debt resulted from identity theft

ERC Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt resulted from identity theft Florida

ERC ACCOUNT NUMBERs : - -/-/- Address : -, -, FL - Phone : - Fax Numbers : - Dear Sir or Madam : I am a victim of identity theft. I am demanding that you reinvestigate my credit file under the Fair Credit Reporting Act Section 611 [ 15 USC 1681I ]. You have no way to ascertain the legitimacy of my action without investigating the items in question. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act allows. I also ask that you notify ERC or any company associate with this account # - and tell them the debt is the result of identity theft. I have enclosed a copy of the Federal Trade Commission 's police report Notice to Furnishers of Information. It explains your responsibilities under the Fair Credit Reporting Act (

telephone Account statements or invoices Records of payment or charge slips Delivery addresses associated with the account Records of phone numbers used to activate or access the account Signatures on applications and accounts Investigators report Please send me a letter explaining what you have done to : Additional stall tactics on the part of your organization will be reported to the Federal Trade Commission ERC acc # - or any company associate with this account that the debt is the result of identity theft Stop collection proceedings against me Stop reporting information about the debt to credit reporting companies Provide me with the records I request Thank you for your cooperation. Sincerely, - SOC SEC # - DOB -/-/- ADDRESS -, -, FL -

ERC customer in Florida
Feb 24, 2017

* Source: CFPB Complaint Database

ERC response to complaint:

Consumer disputes how ERC handled their complaint

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Contact ERC
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

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