Citibank Credit Card Complaint

APR or interest rate

Citibank Credit card department,

APR or interest rate Florida

I purchased a new washer and dryer from Home Depot and took out a new credit card issued by Citibank. The terms were any purchase of $1900.00 or more would be 24 months of no interest if paid in full. I contacted customer service on -/-/2017 and was told that they have me on 6 months of no interest. I asked the representative to make the correction to 24 months and they said they could not help me. I need this corrected to match the terms I agreed too and its the sole reason I opened the credit card.

Citibank customer in Florida
Feb 25, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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