U.S. Bancorp Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

U.S. Bancorp Bank account or service department,

Other bank product/service Making/receiving payments, sending money Washington

On -/-/2017 the US Bank branch manager, - -, refused me service. Although she claimed it was for not presenting valid identification, in reality it was because of my general appearance which she automatically interpreted as " homeless '' - street clothes and a book bag. Evidently, " her '' bank automatically refuses services to anyone who appears or fits the description as " homeless ''. - did n't know and did n't care that I 'm a - who works to pay her own bills for her own apartment. She probably does not care that I will neither recommend nor refer any of my friends to the bank. - has no place casting judgment onto anyone because she 's a - - in the banking industry who catches enough grief from everyone with whom she encounters.

U.S. Bancorp customer in Washington
Feb 24, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more