Bank of America Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Bank of America Bank account or service department,

Checking account Using a debit or ATM card Texas

My wallet was stolen from my vehicle in - -, T- on the evening of - -. The following morning my card was used by the thief to the tune of $1500.00. Bank of America was alerted the same business day about the theft and issued a temporary credit to my account. The claim was not created by Bank of America until 3 days later on - - despite their being notified on - -. The - - Police Department were also alerted on the -, - -. -. Bank of America is now claiming that they are removing the entirety of their credit which is in violation of their $0.00 liability guarantee and the $50.00 liability limit instituted by the Federal Government. Bank of America will not answer our calls or provide any assistance in our dispute of their new findings.

Bank of America customer in Texas
Feb 18, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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