Experian Credit Reporting Complaint

Unable to get credit report/credit score problem getting my free annual report

Experian Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report California

Experian would not let me authenticate my credit account so I can review it for inaccuracies. The woman I spoke to on the phone said I would have to pay - dollars a month in order to view what is reporting on their data, and dispute it, which is illegal.

Experian customer in California
Feb 19, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with non-monetary relief

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How Experian handles Unable to get credit report/credit score complaints

Created with Highcharts 4.2.3ExperianComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170255075100125Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ExperianUnable to get credit report/credit score0.0%44.3%2.2%52.4%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnable to get credit report/credit score0.0%49.1%0.1%1.1%49.2%0.4%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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