Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

Rewards California

Wells Fargo closed my visa credit card due to suspected fraud without my knowledge no emails or phone calls from them they said they sent me a letter but I did n't get it. Because of this they said my rewards points are forfeited. According to them the only way I can get my points back is to apply for a new credit card. Ive been dealing with them since - 2016 I spoke to different departments, cust service, collection, rewards, fraud dept and branch manager in - -. I do n't want a new credit card from them and check my credit again They should not punish and inconvenience me as their customer because I am the victim of fraud. I have an excellent credit rating and - balance in my card it was paid off - 2016 I found out that it was closed - 2016.