LoanDepot Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

LoanDepot Mortgage department,

Conventional fixed mortgage Settlement process and costs Michigan

After much time spent with this company on the phone and e mails, trying to force me to borrow more than I wanted too, we finally came to an agreement on a mortgage. At this time a closing was scheduled and kept on -/-/2017. 10 days after closing they called me and said they never received the mortgage papers and did not know where they were or what happened to them. At this time I did what I could to protect myself and stopped payment on the check I had gave to the person they hired to do the closing. Since this time they have continued to call me numerous times per day trying to force me to continue with the mortgage. This has been going on for over week now to the point of harassment. Now tonight -/-/2017 the escrow company called and informed me they went ahead and deposited the check any way knowing I did not want to do business with them or loan depot. This has got to be the most devious and unprofessional business practice ever perpetrated against someone. I hope this information is published so others will not have to go through the deception, harassment, and devious games this company plays.

LoanDepot customer in Michigan
Feb 17, 2017

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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