Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

ON -/-/- AN OFFER WAS SUBMITTED FOR A SHORT SALE IN THE AMOUNT OF $600000.00. this WAS THE RESPONSE ASKING FOR A HIGHER OFFER BASED ON A DRIVE BY APPRAISAL NOT GIVING ANY CONSIDERATION TO THE ACTUAL CONDITION. ( I am the negotiator for the first lien on the above referenced property, and I have reviewed the offer received from - in the amount of $600000.00. Please be advised a written counter offer letter was sent to the Seller - - ) with the following information. At this time, the offer received does not provide sufficient net proceeds to be able to accept the short sale offer. Please reach out to the buyer 's agent and counter to the - amount of $860000.00. We will need to obtain an executed addendum and - reflecting the counter offer no later than -/-/- to continue the review. If you are unable to obtain the amount above please submit the highest and best offer from the buyer - - ) so that we can make our final decision. Please be aware that an offer below the amount above may


is pretty far off from the current value we would like to see an offer closer to the $ - based off of the full appraisal value. ) ON - A NEW INCREASED PURCHASE OFFER OF $670000.00 WAS SUBMITTED INCLUDING THE MOST RECENT COMPARABLE SALES ( SHORT SALES/ FI-ERS ). AT WHICH TIME THEY SENT AN INDIVIDUAL WHO HOLDS NO INSPECTION CERTIFICATION OR APPRAISAL OR CONTRACTORS LICENSE TO DETERMINE IF THE DAMAGE WAS SUFFICIENT TO REQUEST A NEW INTERIOR FULL APPRAISAL AND NOT A DRIVE BY OR SUBJECT TO VALUE AS THOSE VALUES ARE BASED ON MARKET CONDITION HOME SALES. THE INDIVIDUAL WAS GIVEN A COMPLETE PACKET INCLUDING AN INDEPENDENT APPRAISAL, HOME INSPECTION, - REPORT AND CONTRACTORS ESTIMATE OF REPAIRS INCLUDING PHOTOS AND SHE DENIED THE NEW APPRAISAL AS SHE FELT THE PROPERTY WAS IN GOOD CONDITION?? I AM TODAY RESUBMITTING THE PURCHASE OFFER FOR A SECOND TIME AND AM EAGER TO SEE WHO THEY SEND OUT THIS TIME ( A LOAN -? ) THERE IS A SALE DATE SCHEDULED FOR THE - OF THIS MONTH SO I WILL WAIT AND SEE WHAT E-CUSE THEY GIVE OR COUNTER WITH. I HAVE BEEN NEGOTIATING FOR SEVERAL YEARS AND HAVE NEVER HEARD OF A LENDER SENDING AN UNQUALIFIED PERSON TO GIVE AN OPINION AS TO WHETHER THE HOME MEETS THEIR STANDARDS FOR A SHORT SALE OR A NEW UPDATED APPRAISAL. I FEEL THAT THIS WAS A COMPLETE WASTE OF TIME TO HAVE BEEN DETERMINED BY A HIGH PRICED SECRETARY WHO ALSO STATED THAT SHE HAS BEEN PERFORMING THIS SERVICE FOR MANY YEARS. I WONDER HOW MANY HOMES SHE HAS CAUSED TO GO INTO FORECLOSURE SALE WITH HER NON ACCREDITED OPINIONS. WELLS FARGO HAS HAD MANY ISSUES BOTH PAST AND PRESENT REGARDING FAIR PRACTICE AND I FEEL THAT THIS SHOULD BE LOOKED INTO.

Wells Fargo & Company customer in California
Feb 14, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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