Citibank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Citibank Bank account or service department,

Checking account Account opening, closing, or management Colorado

-/-/- : Citibank promised me a $400.00 bonus for opening a checking account. -/-/- : Citibank reneged on this promise. -/-/- : I filed a complaint - with CFPB. -/-/- : Citibank promised to pay bonus on or around -/-/-.


-/-/- : I filed a complaint - with CFPB -/-/- : Citibank promised to pay bonus in 48 HOURS and left contact number - -/-/- : After waiting 12 days, still no promised bonus. Voicemail messages to given number go unanswered -/-/- : I filed complaint - with CFPB -/-/- : Citibank responds they need me to send them -, despite fact they have my SSN and have issued - - -/-/- : I mail Citibank IRS Form - as requested -/-/- : I logged 7th unanswered voicemail left at number given by Citibank -/-/- : I logged 8th unanswered voicemail left at number given by Citibank -/-/- : I am filing my 4th complaint on this issue.

Citibank customer in Colorado
Feb 14, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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How Citibank handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/2017050100150200250Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankAccount opening, closing, or management0.1%45.6%19.8%32.1%1.0%1.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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