MOHELA Student Loan Complaint

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Need information about my balance/terms New York

I am a - and work -, all of which qualify for the public service student loan forgiveness program. I have been on the program for several years. I have - things I need help with. First, unfortunately, when I first went on the program I was mistakenly told to sign up for a type of government student loan which did not qualify. I found out and changed to a program which does. The problem is, I ca n't find out exactly when I was put on a qualifying program so I do n't know how many more payments I have to make to reach the 120 payments required on a qualifying loan and have the rest of my loan forgiven. When I called the Department of Education to ask, they told me they do n't know and I have to call my current loan servicer. But when I called them ( MOHELA ), they said they do n't know and told me to call the Department of Education.


week. This is because most schools will only certify the hours I - and hold office hours when they fill out the employment verification form I must give to the government, even though they know my work load is much heavier. ( I also have to -, etc. ) A normal - load requires - between -- - classes a semester for a total - time of about 9 to 15 hours a week plus one or two office hours a week. I 'm doing double that - load. I would like to cut back my -, but can not do that until I have made the 120 student loan payments under an approved loan program. Can you please tell me how to find out how many payments I have already made under the required loan plan so I can know when I can cut back to a more normal teaching load. Second, Could you also do something about requiring schools to - work more hours then just those -, and include those other hours on the work verification forms we have to turn into the government to verify our work loads. There are many job where the employee is 'out of the office ' but still obviously working many additional hours per week ( inspectors, real estate agents, visiting nurses, plumbers, house painters, etc. ). Can we please do something about this. It is my understanding that for the Affordable Care Act a school has to put about 2 1/2 hours work for every hour a -. That 's a reasonable approximation ( if understating the work most of up put in ).