Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

APR or interest rate North Carolina

I applied for and used Wellsfargo cash wise visa card last - because there was a promotion said that there would be 0 % APR for 12 months, get $150.00 cash back if I purchase $1000.00 or above within three Months ... ..Actually I still keep the photo picture of this page of website. I checked at Wellsfargo in - ( NC ) branch to ensure it would work before I started to use this credit card. I made a phone call to the costumer service and checked this promotion again at wellsfargo - - and - branches to confirm 0 % APR after I received first credit statement, and no one told me that I need play any interests within 12 Months. Yesterday - - - I received the Wellsfargo cash wise credit card statement charging me $20.00 interests, other than paid me $150.00 as the promotion said. Yesterday I called the credit card customer services again and asked the representative why, and I was told that he would fill out a form for me and send it to credit card finance service department to get this promotion approved and there is no guarantee for that. I never had this kind of situation before and I could not image that the major credit card company will eat their promise to their costumes, I am feeling cheated. I need your help in investigate this case.