EZCORP, Inc. Consumer Loan Complaint

Pawn loan Lender damaged or destroyed property

EZCORP, Inc. Consumer Loan department,

Pawn loan Lender damaged or destroyed property Colorado

I pawned a heirloom ring with EZ Pawn, - - - -, -, CO. I paid faithfully and on time for 10 months. When I went to redeem my property on -/-/17, I paid the remaining balance of $300.00 and was then told that my ring was lost or stolen. The store manager, -, stated that they looked everywhere for the ring, viewed security footage, and determined that a store employee must have stolen it! I was not offered a refund on my monies paid in, or compensation for the value of the ring. I was told to " go home, and wait 48 hours, and we will contact you ''. I was resolution.

EZCORP, Inc. customer in Colorado
Feb 07, 2017

* Source: CFPB Complaint Database

EZCORP, Inc. response to complaint:
Closed with explanation

Consumer disputes how EZCORP, Inc. handled their complaint

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