Metro Collection Service, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Metro Collection Service, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Colorado

I had made a agreement with Metro Collection service, inc on a debt. Marking $100.00 payments each month, of which I did keep my part of the agreement. During the last few months I took it upon myself to increase the amount of the payments. I called on -/-/2017 to find out my final pay off amount. - informed me at that time my pay off amount was $130.00. I agreed that matched my records and sent the payment in, asking only for a lot tree r confirming the pay off. On -/-/2017 I received a letter informing me they received my payment, but now I owe another $140.00 and they asked for a payment of $140.00. Due right away. This does not match my records and was not the info o was given.

Metro Collection Service, Inc. customer in Colorado
Feb 04, 2017

* Source: CFPB Complaint Database

Metro Collection Service, Inc. response to complaint:
Closed with explanation

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