Flagstar Bank Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Flagstar Bank Mortgage department,

FHA mortgage Application, originator, mortgage broker South Carolina

I summit a application for a loan modification loan that was suppose to take only 3 months, after summiting different documents that was requested by flagstar bank for nearly a year, and I was told to not make any monthly payments until instructed to do so .well after 1 year I was told that my home was in forclosure and I had 30 days to moved or my furniture will be place outside, so I moved out, after complaining to - and credit consumers trying to get help, I received a letter from attorney that my home was never in forclosure, they classified it as loan modification fraud and I needed to seek an attorney.this bank moved a lot of homeowners out in the streets, they were investigated and was found to have lied to some of there customers, mostly -.then I notified by - mortgage as to why I moved out my home and that my mortgage was turned over to them, I 'm still devastated and embarrass, I have never been late with my payment to Flagstar Bank until I was told not to send payments .im presently trying to seek help with this embarrassment.now it 's on my credit report.what do I do now? My name is - -, vs Flagstar Bank.please Help me Thank you

Flagstar Bank customer in South Carolina
Feb 03, 2017

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Flagstar BankComplaint HistoryComplaints1/20122/20125/20126/20127/20128/20129/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/20131/20142/20144/20145/20147/20148/201411/201412/20142/20153/20156/20157/20158/201510/20151/20164/20169/201612/20162/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Flagstar BankApplication, originator, mortgage broker1.6%87.3%4.8%1.6%4.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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