Bank of America Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Bank of America Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

MY BOA MORTGAGE IN - - WAS $790.00. BOA THEN INCREASED IT TO $1100.00 BEGINNING - -. IT WAS AN INCREASE OF $340.00 DUE TO AN ESCROW SHORTAGE POSSIBLY. SO I PAID $4500.00 FOR -, -, -, & - -. ON MY STATEMENT I SEE THAT THEY PAID $710.00 FOR COUNTY TA-ES. I FILED A PREVIOUS CFPB COMPLAINT DUE TO THE $340.00 INCREASE ISSUE. - - BOA INFORMS ME THAT MY MORTGAGE IS GOING TO BE $890.00 BEGINNING - -. HERE 'S MY QUESTION ... .WHERE DID MY $4500.00 GO? BOA PAID A CO TA- BILL OF $710.00 AND TOOK CARE SUPPOSEDLY OF AN ESCROW SHORTAGE ... UNKNOWN AMOUNT ...??

Bank of America customer in Maryland
Feb 01, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/20170100200300400Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaLoan servicing, payments, escrow account1.4%65.3%4.4%15.1%0.8%11.7%1.0%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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