U.S. Bancorp Bank Account Or Service Complaint

Checking account Account opening, closing, or management

U.S. Bancorp Bank account or service department,

Checking account Account opening, closing, or management California

I received a letter from US Bank saying they would close the account on -/-/2017 and would send me the amount in the account NOT A PORTION VIA CERTIFIED MAIL. On -/-/2017 US Bank withdraw ONLY A PORTION OF MONEY, " leaving some there. '' I have a print out ATTACHED. ON -/-/2017 I went in the - - - branch where the banker called several people who said they ALREADY SENT me MY MONEY via certified mail. -/-/2017 I go in - branch and - - tells me that the - branch who sent me the letter INSTEAD OF SENDING IT TO ME AS PREVIOUSLY TOLD, US BANK REDEPOSITED THE MONEY TO THEMSELVES ALSO THERE ARE " DEBIT HOLDS AND CREDIT HOLDS '' CAUSING ME UNABLE TO USE THE ACCOUNT. THE BANK IS STEALING MY MONEY " REDEPOSITING IT WHEN I WAS TOLD BY - BRANCH IT WAS ALREADY SENT BY CERTIFIED MAIL TO ME. ''

U.S. Bancorp customer in California
Jan 28, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpAccount opening, closing, or management0.9%70.3%14.7%9.3%1.9%2.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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