U.S. Bancorp Prepaid Card Complaint

General purpose card Fees

U.S. Bancorp Prepaid card department,

General purpose card Georgia

I purchased - gift cards each for $490.00 + $5.00 activation fee for each card. When I tried to register and use the cards, I was informed they cards had been " compromised '' as the cards were attempted to be used several weeks before I even purchased them. So they were not activated as a security measure by the company. They informed me they would send me out - new cards to replace these cards. The - new replacement cards were loaded with $490.00 - $5.00 fee. So for buying - cards originally, I have now been charged fees on - cards, the - original and the - replacement cards.

U.S. Bancorp customer in Georgia
Jan 27, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints7/20148/20145/20156/20158/20159/201511/201512/20151/20164/20166/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpFees53.8%46.2%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFees2.2%29.1%64.9%3.7%ClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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