Service Finance Holdings, LLC Consumer Loan Complaint

Service Finance Holdings, LLC Consumer Loan department,

Installment loan Problems when you are unable to pay Tennessee

We were over 30 days late making a payment on this loan account. The loan company reported this to the credit agencies ( as we would expect them to do. ) However, they have reported that our loan was a mortgage. It is not a mortgage loan, it is a non-secured installment loan for an HVAC unit. We have asked repetitively for the company to change this or give us a written statement that this is not a mortgage loan so we could have it changed, and they refuse. We paid to have this investigated by - -. These are the results we received. " The rescore/investigation for - - is now complete. RS ... - - IN INVESTIGATION - WAS UNABLE TO SPEAK WITH A LIVE REP ' ... - - COMPLETE 'ACCOUNT CURRENTLY DISPLAING AS TYPE - HOME IMPROV. INSTALLMENT LOAN AND NOT MORTGAGE ... - - COMPLETE ... - - ORDERED ( - ) What this means is they were able to receive an update with the correct information from - ( - ) & - ( - ). They were not able to speak with someone from - and have therefore opened an investigation that should be done within 30 days./The creditor responded to - on - and stated account currently displaying as type - home improvement installment loan and the creditor responded to - on - stating account currently reporting correctly as a mortgage.