Synchrony Financial Consumer Loan Complaint

Installment loan Managing the loan or lease

Synchrony Financial Consumer Loan department,

Installment loan Managing the loan or lease Tennessee

On - -, -, I noticing a late fee charge of $35.00 on my monthly statement and an increase of my minimum payment on my line of credit. I contacted Lowe 's SYNCHORY BANK. -, -, GA -. - - : -, and his Supervisor -. Phone : - I was told by the representative - and his Supervisor - that a late payment was - because the payment which was due on - -, - was received on - -, -. I counter with the fact that ; the earliest available date, offered by my online banking systems on - - -, was - -, -.


's policy, and while the circumstance merits resending of the late charge. The increase to my monthly minimum balance, ( which I noticed was the same amount as the $35.00 late fee ) will remain. Note : These business predatory financial practiced by - 's financial services, increases client 's minimum payment by 20 % per occurrences. Actions that has the potentially to increase payments by 100 % over year, due to month with holiday and or weekends in their beginning. Actions which are evident, in my case, where the current assessment is the - of - predatory acts conducted by Lowe 's on my account. The first - includes a posting of payment made on or about due date 3 days late, and assessing a charge. The second, assessing charges for late payment. When the due date accrued on a weekend. In conclusion- Lowe 's conduct is a reminder and reinstatement of practices use by credit card companies in -. Which includes dramatic increase of APR and deviant accessing of late fee on consumers, who are already at their financial limits.

Synchrony Financial customer in Tennessee
Jan 20, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Consumer disputes how Synchrony Financial handled their complaint

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialManaging the loan or lease45.2%51.6%3.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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