Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Identity theft / Fraud / Embezzlement Florida

Opened a credit card with Toys R Us, Charged less than --dollars, First bill came and paid on time.Bills stop coming and they contacted me, paid --dollars over the phone and complained about not getting my statements.In - got a letter from then, i contacted then on - - 2016, now they want - dollars, i told then i did not do those charges and needed my statements from - to - 2016 to dispute the charges.I was told the statements will arrive by mail in 7 to 14 days, that day i changed my statements preference to e-mail.The statements never showed but by miracle the - statement showed up in the mail.Contacted then again, they said the statements were mailed and they were going to send then again, statements never arrived, what arrived was a letter from a collection agency.I have - other credit cards, as of today all are current, own less than - dollars each and never missed a single statement in the mail.