Barclays PLC Credit Card Complaint

Credit line increase/decrease

Barclays PLC Credit card department,

Credit line increase/decrease Connecticut

Barclaycard US lowered my credit limit to just about match the balance on my card. This increased my debt to credit ratio, hence dropping my credit score, when I did nothing wrong. I was not late on a payment nor did I go above the credit limit. Frankly, I have never been late on a payment in my entire life. My credit report is perfect, but I do have debt. I understand that lenders will frequently evaluate risk and have the " right '' to lower the limit, but setting the limit to match my balance was not fair. This practice frankly should be illegal. If I ca n't just increase my credit limit whenever I want then they should not be able to decrease the limit whenever they want. I do n't deserve this or the negative effect it will have on my credit score. I have been trying to dig out of massive debt since I graduated college 10 years ago, and moves like this by lenders to not make this goal any easier.

Barclays PLC customer in Connecticut
Jan 19, 2017

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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