I.Q. Data International, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

I.Q. Data International, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Ohio

The final billing from the vendor ( - DBA - ) for utilities related to a lease agreement did not include validation of the amounts billed as related to administrative fees and proportional billing method ( no individual meter per unit ). The bill included charges for service for administrative fees and for a billing period after possession had been transferred. Information was requested for validation and not responded to in a method that could validate the amounts. The vendor was repeatedly asked for validation and clarification ( for which email documentation exists ) and would not provide, but sent the bill to collections. The billing included amounts accumulated for additional fees and amounts that not disclosed in the lease agreement and therefore not allowed according to the revised statutes of AZ. Also, the billing included charges for utilities after possession of the unit had been transferred back to -. - was requested to adjust the billed amount accordingly. Rather than

The lease agreement was for the period of -/-/- to -/-/-. Possession of the unit was transferred back to - on -/-/- and electric utilities were stopped ( included for information but not related to billing ). - began renovation of the unit ( - ) immediately and were utilizing utilities. My repeated attempts to clarify and obtain an accurate bill amount were not fruitful. The final billing was $66.00 of which $36.00 was for the period of -/-/- to -/-/- ( this period was after transfer of property back to - ). Also, during the term the billed amounts included a administrative fee of $3.00 per month for 11 months : $38.00. ( this amount was not disclosed in the lease contract so, by law not valid ). If both charges are invalid, the amount owing is $ - If the Admin fee is valid but the final month not valid, the amount owed is $30.00. If the final month is valid, but the admin fee not valid, the amount owing is $28.00. As stated in my communication, paying the correct amount is not the issues, but having - provide an accurate billing with proper disclosure of calculation and validation is. Thank you for any assistance you can provide.

I.Q. Data International, Inc. customer in Ohio
Jan 16, 2017

* Source: CFPB Complaint Database

I.Q. Data International, Inc. response to complaint:
Closed with explanation

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Contact I.Q. Data International, Inc.

(888) 248-2509
[email protected]
1010 SE Everett Mall Way Ste 100 
Everett WA 98208

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