Wells Fargo & Company Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Wells Fargo & Company Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Michigan

Wells Fargo charged off my student loan in error -/-/-. My payment compliance history was stellar. They ignored my calls about the error until -/-/-. Wells Fargo then requested my cooperation in paying arbitrary amounts over several months necessary for their system to reinstate my account, which I accommodated. Wells Fargo charged my account off again -/-/- and again are ignoring my request for correction. This is damaging my credit again!

Wells Fargo & Company customer in Michigan
Jan 17, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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