ERC Debt Collection Complaint

Cont'd attempts collect debt not owed debt was paid

ERC Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt was paid Florida

I had a letter from them when paid the debt many months ago.

ERC customer in Florida
Jan 12, 2017

* Source: CFPB Complaint Database

ERC response to complaint:
Closed

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How ERC handles Cont'd attempts collect debt not owed complaints

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCont'd attempts collect debt not owed40.8%0.5%58.6%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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