Capital One Credit Card Complaint

Other

Capital One Credit card department,

Florida

Last Year I was - shopping for my family on -, I used - different credit cards. I belive I started -/-/2015, I purchased a lot of products, I used my - card, capital One and my - - card. When I got my first bill it said the date then - *my product and amount of the charge.I assumed this was ebays billing method. I did n't think anything of it, I 've never shopped on line before. I had a dispute with a man named - -, so I contacted - over it, and all of a sudden I began getting threats on my -. From this man Very Nasty ... .I did n't know - - being sent my credit card charges from -. So when I desupted, the charge against this man, - locked down all my charges.And I did n't know until my tee shirt man called me and asked me to release his $180.00 I owed him ... Than I continued to get threats from this man. Thats how I found out who paypal was. I did not have an account with them. So it became a big mess. - then gave this man my real name, address, phone #, business address, and phone # there as well. He threatened to come to my home and it got really bad. I saved his emails, and emailed - as well and saved them in my arcives.Need less to say my computer was hacked and they disappered. I do n't beilive this is legal, and I ca n't imagine them, giving my charges to another company, yet release my personal information..Thank you for your time

Capital One customer in Florida
Jan 10, 2017

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201611/20161/2017010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneOther0.7%64.5%13.8%12.2%1.7%6.1%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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