Santander Bank US Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Santander Bank US Bank account or service department,

Checking account Account opening, closing, or management Connecticut

I opened a santander Simply Right Checking account on - - and used a promo code to get $250.00 if certain requirement are fulfilled such as direct deposit and bill pay. I fulfilled the requirements but did n't get the bonus because my account was closed on - -. According to the bank the account was closed because they did n't receive my signature card. I did send them the signature card and am not sure why they have n't received it. In addition, they did n't not notify me prior to closing my account resulting in some of my bill payments getting reversed costing me in fees.

Santander Bank US customer in Connecticut
Jan 08, 2017

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed

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