U.S. Bancorp Credit Card Complaint

Identity theft / Fraud / Embezzlement

U.S. Bancorp Credit card department,

Identity theft / Fraud / Embezzlement Maryland

Elan Financial fraudulently opened a credit card account in my name. I made Elan Financial aware of this on -/-/2016, and an investigator has still not been assigned. No information has been forth coming from Elan Financial. Their records show return phone calls were made, but they were not, they are lying in their own records.

U.S. Bancorp customer in Maryland
Jan 06, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Consumer disputes how U.S. Bancorp handled their complaint

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How U.S. Bancorp handles Identity theft / Fraud / Embezzlement complaints

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20112/20124/20126/20128/201211/20121/20133/20135/20137/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/20151/20163/20166/20169/201611/20161/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpIdentity theft / Fraud / Embezzlement0.5%63.6%9.6%17.1%2.7%6.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.2%13.6%6.8%2.6%0.9%17.4%57.7%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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