Specialized Loan Servicing LLC Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Wisconsin

We had purchased our rental property in -. The loan company at the time or bank recorded the property legal description wrong. We did not find out about this until -/-/- when we tried to sell this property in -. We contacted the mortgage company which is now SLS ( specialized Loan Services ) to correct this mistake. This is where the trouble began. They had informed me that it would take them till -/-/- to correct this mistake. Over three months for someone to take a look at this. I contacted SLS numerous times, sent an email to there ceo and all I am receiving from them is the run around. They had all the information they needed from the initial contact. Now they are telling me I sent paper work to the wrong address, needed to name of the title company before they can proceed. IT is now -/-/- and still no answers. I lost a sale on this property because they can not get this fixed. Why? -

Specialized Loan Servicing LLC customer in Wisconsin
Jan 06, 2017

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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