Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

Dear Sir, I am writing to report that I feel I am getting bamboozled by SLS. I filed a complaint with CFPB on -/-/2016 Case # -. I complained that SLS has overcharged me for the amount of $1800.00. The same day -/-/2016 after I filed a complaint SLS executive office called me and they told me that they have reversed attorney fee amount of $1300.00 and for my - mortgage payment I only owe $310.00 which I paid on the phone. They told me that the remaining balance of $460.00 will be investigated. According to the response to CFPB they counted $34.00 and $21.00 for fee charges leave a balance of unaccountable fees by pervious servicer of $400.00. Please explain if this amount is a fee then why this amount was applied as credit to my principle balance. If this is a financial statue regulations please let me know which one and site the number, so I can stop this investigation. I have called every week and spent countless hours on the phone and every time they open a ticket and no action have taken place. They keep telling me I am in a loan modification process which is not true. My loan was reinstated in - of 2016 and I am not in any loan modification process.