Capital One Credit Card Complaint

Credit card protection / Debt protection

Capital One Credit card department,

Credit card protection / Debt protection Illinois

Over the phone purchase was made -/-/2016 frrom saks -..Did not receive purchase From.Saks. - claims they have signature of mind ITS not possible .File claim with - they said shipper must file all claims.because of the agreement with saks..Saks never file claim I would like your help to dispute this claim. Thank you..

Capital One customer in Illinois
Jan 05, 2017

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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How Capital One handles Credit card protection / Debt protection complaints

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20155/20157/20159/201511/20151/20163/20165/20167/20169/20161/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneCredit card protection / Debt protection0.5%41.2%36.0%6.5%4.9%10.6%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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