Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

In -/-/-, we refinanced our home. That mtg. company subsequently sold our loan to Wells Fargo without notifying us. We kept paying the mortgage to the old company and they were forwarding to Wells Fargo without our knowledge. When they stopped forwarding the money, we heard from Wells Fargo about our payment being late. - of the credit bureaus has fixed this issue on our credit, but the other - still have n't. Please help us with the other - credit bureaus, as we would like to refinance.

Wells Fargo & Company customer in California
Jan 03, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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