Bank of America Credit Card Complaint

Bank of America Credit card department,

Advertising and marketing Arizona

-/-/2017 Consumer Financial Protection Bureau / Original Complaint No. - Bank of America / Claim No. - - Inc. / Case No. - In my opinion, Bank of America and its representatives have engaged in supporting False & Misleading advertisement by - Inc. In my opinion, Bank of America has a fiduciary responsibility to protect its customers against corporations that engage in wide-spread exploitation, and under scrutiny by U.S. government agencies. It is common and readily available information that - Inc, is a corporation that is being sued by U.S. government agencies chartered with protecting consumer rights. Bank of America is a self-regulated business that should value its customer satisfaction. And protect its customers from Unfair Trade and Credit Practices. In summary, it does seem evident, that informing me of my right to be educated as a consumer, and right to seek redressal has been suspiciously absent and ignored by Bank of America and its representative. As a consumer, I give Bank of America a poor consumer satisfaction rating. In my opinion, Bank of America representative - ( Resolution Specialist ) did not address this issue, which was core to my complaint with the CFPB.


been my experience with - . Further Evidence of Fraud / False Advertisement In written communication provided by - Inc. to Bank of America , - Inc. claims that I signed their Self-Serve contract. Yet Bank of America had not acquired any contract with my signature. Why? Bank of America took on face value the word of -. Why? If -. asserts that I signed up for a complete Self-Service, then why would they also claim to charge for an auto-bidding strategy ( listed on page 1 of 5, 4th paragraph )? Why did n't Bank of America question this glaring contradiction? -. claims to provide services for 2 business locations, why would I contract for 2 business locations, when 1 of the locations was closed and I was moving to the new business location? I only have 1 business location. cc. Federal Trade Commission