Wells Fargo & Company Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure California

I lost my job after - years on the job I called Wells Fargo for a modification the lost mitigation department told me that for unemployment they do n't offer a modification they offer only unemployment assistance program which means they will take a lower payment from me but they will ruin my credit how is it how is it fair to us I have always made our mortgage payments. He said it 's more than likely because the unemployment benefit would not cover the payment how would he know that if you never even took an application on me. I know someone that was on - that 's also a temporary situation and temporary income and they got modified so how did they pick and choose who they help

Wells Fargo & Company customer in California
Jan 03, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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