Bogman, Inc Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Bogman, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Connecticut

My Mortgage company ( Bogman , INC located @ - - - -, - -, - MD - ) transferred my loan to - effective - -, -. I have always made my mortgage payments on time since the day of the original settlement date of purchase - -, -. As of last month, my new service lender, -, informed me that I was paying homeowner 's insurance via escrow. I was not aware of this & in fact I have called & inquired this concern to Bogman prior to this notification of my new lender. I have learned through - that BOgman - Inc has been charging me for homeowner 's insurance. In the past when inquired, Bogman 's response to me was that I was not paying any homeowner 's insurance through them. I have always paid a separate homeowner 's insurance through a company called, - for many years. I have proof of my - homeowner 's insurance payments. My concern is that I wish to seek repayment from Bogman , Inc of the money I paid out to Bogman , Inc for homeowner 's insurance that which I did not need as I already was covered


In reviewing Section - of RESPA, I believe I am owed this money because Bogman , Inc did not act in " good faith '' as a provider in providing adequate notice & actually not at all notice of them charging myself as a paying consumer the charges in my escrow account. Again, I was advised by Bogman , Inc via phone that my escrow account only included taxes. I am aware that - has implemented procedures on - -, - for clarity and changes of settlement procedures for the consumers who have suffered from damages & losses that which servicers violated the revised requirements in providing detailed disclosures & also adequate information when questioned via phone. I believe Bogman , Inc has allegedly performed such illegal act upon myself.

Bogman, Inc customer in Connecticut
Jan 03, 2017

* Source: CFPB Complaint Database

Bogman, Inc response to complaint:
Closed with explanation

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