Bank of America Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Bank of America Bank account or service department,

Other bank product/service Using a debit or ATM card Washington

I was incarcerated on - - 2016.at the time of my arrest my purse was in the vehicle of a woman I had met only a few weeks prior.I thought it was safe.WRONG.two weeks into my incarceration a deposit was made onto my bank of America visa in the amount of - - discovered upon my release on -/-/-2016 ... I also discovered at this time I had a - BALANCE.I was devastated.I filed a fraud claim with the bank right away.I filed a police report right away.I sent the bank proof I was in jail when each transaction was made.which was - documents, ine for booking, - for transfer to different county, and - for final release.they inconveniently said they did n't get the release document, although they wrre all sent in the same transaction ... so I sent it again ... anyway they denied my claim saying they think I gave thus woman permission ... I absolutely did not.why would I? I hardly new her.I am the mother of - and it was -.please help ... I believe they are pAssing judgement on me ... because I was incarcerated.but what they DO N'T know is that jail saved my life. I was able to escape from my abuser ... some of that money was going to help me start a new life ... I had been waiting a long time for this money.it was back child support owed to me ... please help.the police report case number is --.filed with - washington police department..first officer - then detective -.then he says he turned it over to - police ... because thats where most of the transactions happened. Then they said he would have never done that ... .I keep getting the run around..ive named the woman in the police report her name is -.I fully want to press charges.I am willing to take a polygraph ... ... .please help me!!!

Bank of America customer in Washington
Jan 03, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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