Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

Specialized Loan Servicing , LLC was my loan servicing provider. We did a refinance with new company. They would not refund my property tax escrow account and would only add the monies in escrow to the payoff to reduce the loan amount. They sent - payoff statements at $25.00 each that were all incorrect. SLS then demanded that I provide $4800.00 with our payoff amount to cover property tax bill, while there was $7700.00 in the escrow account they controlled. We paid the the property taxes before the loan was paid off and they say they paid the property taxes and have not refunded $4800.00 plus $120.00 for incorrect payoff statements plus a $140.00 fee for late payment which was incorrect as well. We are seeking a refund in the amount $5000.00.