ERC Debt Collection Complaint

ERC Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Georgia

I was in the process of disputing an incorrect balance, $400.00 with - due to them misplacing equipment that was turned in after I canceled service with them. In the process I was turned over a collection company, Enhanced Recovery Company ( ERC ) and they placed the account with all - credit bureaus. After tracking down the equipment, my balance was corrected, $110.00 and paid in full. - was suppose to send me a letter/statement as proof of the balance of my final bill and paid in full status so I can send to the Credit Bureaus and ERC to have this account removed/deleted entirely from my credit report but I have not yet received it. However, the balance has been updated with the - credit bureaus as $0.00 but it should not even be on any of my - credit reports. If you would so kindly assist in this matter. It is negatively affecting my credit scores greatly. Payment confirmation number is - paid with - Rep. -. Thank you